App and software retail store audit and control point-of-sale

Point-of-sale audit management software

Control, monitor and measure the performance
of one or more stores

Point-of-sale audits: a strategic tool for all businesses for which customer experience is at the very heart of their mission.

Retail and franchise companies need to make sure that appropriate protocols are followed in their stores regarding hygiene, display advertising, health and safety and environmental management, as well as other crucial operational measures.

This involves managing the entire supply chain, selecting products, evaluating and selecting suppliers, checking shipped goods, and conducting spot inspections at the point of sale.

Within this context, tools such as retail store audits and mystery audits are indispensable for identifying areas for improvement, monitoring the performance of the various points of sale, assessing the quality of the services/products offered and the behaviour of employees (especially their relationship with the public), with the aim of satisfying customers and preserving the brand’s reputation.

How can Audit Manager help you manage store audits and mystery audits.

Audit Manager is a customisable software that enables digitised management of point-of-sale checks and audits.

The system allows the auditors and the personnel involved to plan audits and monitor their progress, to check the conformity of products and processes by uploading predefined or custom checklists, to generate and share audit reports and minutes, and to create and manage the entire flow of non-conformity reports if necessary.

In addition to this, with Audit Manager you will be able to:

  • attach multimedia files of different types to each question;
  • assign deadlines and send email notifications to those involved;
  • collect signatures from both internal and external personnel;
  • classify non-conformities and manage the associated corrective actions;
  • consult the progress of audits and any non-conformities that emerged;
  • analyse the data collected in real time through KPIs, charts and reports.

The Audit Manager modules

Web portal

The portal operates on a standard desktop web platform and manages configuration, audit planning and data analysis capabilities.

Mobile App

Available on multiple devices (Android, iOS and Microsoft), the mobile app allows audits to be performed on the go with a mobile phone or tablet and makes it possible to collect documents, photos, videos, audio recordings and electronic signatures.

It can operate autonomously in offline mode and when an internet connection next becomes available the system automatically syncs with the web portal.

Some of Audit Manager’s strong points

System can be configured according to the company’s processes and requirements.

Data traceability and centralised information.

Management of unlimited audits of various types (product, process, area, etc.).

Possibility of having non-conformity management workflows differentiated by type

Multilingual, multisite and multidevice

Can be integrated with company information systems and technologies already in use

Do you want your Audit Manager?

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