“The audit workflow has become much smoother: today we manage everything within a single system, whereas before we had to rely on Excel files, emails, and different tools, making it much harder to keep everything aligned.” Anna Guerzoni, Integrated Management Systems Manager
Walvoil SpA is an international group operating in the mechatronics and hydraulic solutions sector, with a strong focus on quality, innovation, and process control.
The company manages a complex ecosystem of suppliers and internal processes related both to production activities and certified management systems.
Before the implementation of Audit Manager, audit management at Walvoil was fragmented and highly time-consuming. Audits were managed through separate files, collecting photographic evidence was complicated, and non-conformities were tracked across different systems, resulting in significant effort to keep information aligned.
Corrective actions were also monitored manually, often through email exchanges.
As a result, the company needed a tool capable of centralizing activities, simplifying operational workflows, and improving overall process control.
The goal was not only to digitalize operations, but also to build a smoother, more scalable system that could easily be used by external users such as suppliers.
With Audit Manager, Walvoil adopted a single tool to manage all audit-related activities, accessible also via mobile devices and easy to use for all stakeholders involved.
The solution was configured to support both internal and supplier audits in an integrated way, covering all operational phases: from planning and checklist completion to non-conformity management and reporting.
The system is used across multiple areas, including internal audits for product validation, supplier audits, and certification audits (ISO 9001 and ISO 14001), ensuring a consistent approach across different processes.
One of the key elements of the project was the customization of workflows, developed to reflect the company’s actual operational methods and adapt to different usage scenarios.
Among the main improvements introduced:
Another distinctive feature is the dynamic outcome management within product audits: based on the answers provided, the system can authorize or block the shipment of parts, directly linking verification activities to operational decisions.
Corrective action management has also become more structured: each finding can be divided into specific tasks assigned to different responsible persons, and closure occurs only once all planned actions have been completed.
Finally, reports and scoring systems provide immediate and objective evaluations, improving result readability and supporting decision-making processes.
The system is also used in international contexts, with implementations and testing carried out in overseas branches (Canada, USA, and India), confirming its scalability and adaptability.
The implementation of Audit Manager has delivered tangible benefits on multiple levels:
The result is a smoother and more structured workflow, with a significant reduction in manual activities and greater control capabilities for the quality team.
